Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)

Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.

Recalled Step2 StepUp Sidekick Learning Tower

Recalled Step2 StepUp Sidekick Learning Tower

Recalled Step2 StepUp Sidekick Learning Tower

Recalled Step2 StepUp Sidekick Learning Tower

Manufacture code 10-2020 can be found on the removable seat/step

Manufacture code 10-2020 can be found on the removable seat/step

Manufacture code 3-2021 can be found on the removable seat/step

Manufacture code 3-2021 can be found on the removable seat/step

Manufacture code 5-2021 can be found on the removable seat/step

Manufacture code 5-2021 can be found on the removable seat/step

Name of product:

StepUp Sidekick Learning Towers

Hazard:

The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.

Recall date:

September 2, 2021

Units:

About 1,570 (in addition, about 34 were sold in Canada)

Recall Details

Description:

This recall involves Step2’s StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair.  It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number “4134” is molded into the bottom of the tower.

Remedy:

Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com. 

Incidents/Injuries:

Step2 has received 20 reports of the storage trays or steps coming loose from the tower, including one child sustaining minor bruises after falling from the tower.

Sold At:

Online at Step2.com and at Amazon.com during May 2021 for about $100.

Manufacturer(s):

The Step2 Company LLC, of Streetsboro, Ohio

Manufactured In:

United States


This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

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